Privacy Policy
The transmission of information on our site takes place in a secure context using protocols in force on the Internet.
Your purchases are completely safe, we are committed to the payment security of your banking transactions.
What is the personal data processing policy "Privacy Policy”?
You can use our website without providing any personal information.
If you wish to place an order, we collect the data necessary for invoicing and delivery of your order: your name, address, e-mail address, telephone number, etc. As an e-commerce site, we therefore collect a certain amount of information necessary to process orders.
General Provisions
The following provisions relate to all personal data processing carried out by the controller, unless otherwise specified in the specific provisions.
We process your personal data for the fulfillment of orders placed on our website and for customer relationship management.
This processing is necessary for the implementation of the pre-contractual measures taken at your request and for the execution of the contract concluded between us.
The data request stipulates the conclusion of the contract. The data owner is responsible for providing the data. Otherwise, you will not be able to order from our site.
Recipients of Personal Data
The recipients of the data are the data controller and the service providers involved in the fulfillment of orders:
- financial institutions, fraud detection and prevention agencies, technology service providers, service providers and collaborators of logistics, shipping and delivery services, customer service related service providers.
Rights of the Person whose Data is Collected
The person whose personal data is collected: - has the right to request access, rectification or deletion of personal data from the controller. Have the right to withdraw consent at any time, without prejudice to the lawfulness of processing based on consent given prior to withdrawal.
Fulfillment Of Orders Placed On Our Website
Processed personal data – We process the following personal data: title, name, surname, phone number, e-mail address, postal address, place of delivery, payment methods, payment information.
The processing is designed for the fulfillment of orders placed on our website and for the management of the relationship with our customers. This processing is necessary for the implementation of the pre-contractual measures taken at your request and for the execution of the contract concluded between us.
Managing the Relationship With Our Contacts and Potential Customers
We process these personal data:Title, first name, surname, phone number, e-mail address, postal address, date of birth, language and country in which you contact us, your newsletter subscriptions, your connection, geolocation and navigation.
The processing of personal data is a process that arises from the relationship we have with our connections and potential customers. His processing specifically includes:
- Tends to inform the relevant person about news about our organization, products and services.
- To contact you regarding updates or information communications regarding features, products or services, including by sending quality surveys on the products or services offered.
- If you have subscribed to our newsletter, we will process your personal data to manage your subscription, including sending targeted information about our products or services by various means (such as email or SMS). Likewise, if this information is enabled on your mobile device, we may send you this information via push notifications.
Therefore, we would like to draw your attention to the fact that this data processing involves the analysis of your user profile to determine what your preferences are, and therefore which products or services are more suitable for you in order to send you information. For example, to provide you with products that we think may be of interest to you, based on your purchase and browsing history (i.e. the items you clicked on).
Such processing of personal data is subject to the consent of the data subject. The data request is in the nature of a contract. The data owner is not obliged to provide this data. If the person concerned does not provide the data or withdraws his consent for the processing of the data, our organization will not be able to receive information about news about our products and services.
Managing the Relationship with Our Customers
We process this personal data: title, first name, surname, phone number, e-mail address, postal address, date of birth, nationality, product or service purchased, price of purchase, possible discount, possible promotional offer, date and place of purchase , place of delivery, distribution channel, payment terms, information about payment,
The processing of personal data is a relationship development method used to provide better service to our customers at all times.
-Fulfilling the pre-contractual measures taken upon the request of the relevant person, executing the contract to which the relevant person is a party, complying with our legal, tax and accounting obligations.
- To manage the payments for the products you have purchased, regardless of the payment methods used.
-Activating the necessary mechanisms to prevent possible fraud against you and us during the purchasing process. If we consider that the transaction may constitute a fraud attempt, this processing may result in the transaction being blocked.
- To respond to requests or requests made through Customer Service channels: we only process personal data that is strictly necessary to manage or resolve your query.
- To convey news about our organization, products and services to the relevant person.If you have subscribed to our newsletter, to share information about our products periodically in various ways (such as e-mail or SMS).
- Realization of promotional activities.
This processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the request of the person.
If the data subject wants to benefit from our products or services, he is obliged to provide this data. If the person concerned does not provide the data, they cannot become a customer, obtain our products or benefit from our services.
What happens if you provide us with third-party data?
We offer certain features or services that require the processing of third party personal data you provide to us, such as activating and sending a Gift Card or managing a Gift ticket or sponsorship request. If you provide Personal Data about third parties, you assure us that they have been informed about the purposes of their Personal Data and how we should process it.
Information About Cookies
We use cookies and similar devices, with your consent, to make it easier for you to navigate the online store, to know how you interact with us, and in some cases to serve you ads tailored to your browsing habits.
What is a cookie? A text file that a website stores on your computer or other device to collect data
Our cookies aim to optimize your browsing experience. For example, they allow you to keep your preferences (language, country, etc.) while navigating. The collected data will allow you to tailor the site to each user's preferences, etc. allows us to improve our online store by adapting.
With your prior consent, we may use cookies, tags, or other equivalent devices to obtain information from our website or third-party websites, or by any other means, that enables us to show you targeted ads based on your browsing habits.
We do not store sensitive personal information such as your address, password, credit card information in Cookies…
The information stored on our website is only used by our services, excluding the cookies referred to below as "third party cookies", which are used and managed by external organizations to provide us with the services we provide to them. We made a request to improve our services and the user's browsing experience.
Functional cookies: Necessary for the proper functioning of our site, lets you protect your session and details about your update
Marketing cookies: saves your preferences according to your previous visits to our site, allows us to provide you with offers on advertising banners.
If you do not want to use cookies; You need to delete the cookies from your browser. You can do this whenever you want.